Leading in any company today is different than it was in the past because in the modern knowledge economy, managers need to be able to influence more than direct the work of others. Leaders have fewer direct reports in more horizontal organizations. The issues and problems they work on are more complex. Team members and customers are often from many cultures and geographical regions. People who work together are often tied together only temporarily for specific projects and then they move on to other work. And, with the fast pace of business, information must be gathered and passed throughout an organization quickly and clearly so senior managers can make critical decisions about the future of the company. The need to possess the ability to work well across national, functional and organizational cultures has never been greater.
Waterville Consulting Group helps managers navigate this complicated cultural landscape. Through the identification of individual as well as team strengths and areas of performance risk, thorough team process development, and the skillful use of behavior and attitude awareness tools, managers learn how to lead themselves and their teams in challenging cross-cultural environments.
Understanding the perspectives, agendas, reactions, motivations, and positions of others is the key to cross-culture leadership, leadership that allows managers to be more effective in this ever more complicated business world.